Body language training
Non-verbal communication helps business negotiations become more effective and also teaches us the hidden or concealed details of communication. We use images, videos and several practical examples to illustrate these skills, then demonstrate them through a number of interesting interactive exercises.
- The participant will learn how to read the thoughts of the negotiating partner through gestures and facial expressions more accurately, and thus be able to use more conscious communication during negotiations.
- Learn how to consciously pay attention to your own body language.
- Learn how to recognize lies and deceptive signs.
- Using effective body language to be a successful negotiator
- Gaining trust through body language
- First impression
- Winning body language techniques for confident communication
- Reading your negotiating partner’s body language (face, gaze, arms, legs, gestures, facial expressions, etc.)
- What different body postures tell us
- Types of smiles
- The connection between eye movement and the brain
- Recognizing a lie
Training duration: available in half-day or full-day versions.
Tailor-made trainings can be requested, either for a corporate event or as a development program with multiple training sessions, including mentoring and a video analysis module. Training is available online and offline as well.
Online communication training
Online communication has become indispensable. New platforms are challenging the tried, tested and successful techniques previously used in face-to-face negotiations. To achieve digital trust, it is worth exploiting the potential of social media platforms (creating a profile that makes a good first impression, expert image and social selling) before sales negotiations.
- The participant will learn the basics of professional online communication
- Get to know the techniques that can be learned and easily incorporated into sales video calls to help you be more effective
- Learn about digital trust tools
- The main differences between face-to-face and online meetings
- Digital trust
- Learning the rules of communication in a virtual space
- The technical background to an effective online presence (clothing, lighting, camera, microphone, presentation, etc.)
- Methodology for maintaining attention
- Building trust in an online meeting
- Questioning techniques in a virtual space
- Preventing and dealing with unexpected technical and communication problems
Training duration: available in half-day or full-day versions.
As the subject is online communication, it is most effective to deliver the training online. Tailored training is also available, either for a corporate event or as a development program with multiple training sessions, including mentoring and a video analysis module.
Linkedin training
LinkedIn is the professional social media platform that is basically a must-have in the world of work, especially in B2B, but also in the B2C sector. In order to achieve digital trust, it is worth exploiting the potential of LinkedIn (creating a profile that makes a good first impression, expert image and new types of sales enquiries) before negotiations. Our LinkedIn courses can be tailored to your company’s and your needs to achieve maximum results with this platform.
- The participant will learn about and see the potential of the LinkedIn platform
- A conscious online presence, professional profile creation
- Develop and maintain valuable business contacts
- Create quality content
- A professional appearance on LinkedIn, both from the company’s and the colleagues’ side
- Create an expert image on LinkedIn for digital trust
- Master active networking and relationship building on LinkedIn
Training duration: available in half-day or full-day versions.
Tailored training is also available, even as a series of trainings, including profile creation, development and even writing messages and posts as part of the program. The full program is available in online form.
Sales training
Our sales programs are always customized to your needs to help you reach more effective sales results. Whether you need basic, onboarding, or advanced sales or sales leadership training, we bring the latest, modern, yet proven and well-performing models and techniques to salespeople and their managers.
- Improving the communication and effectiveness of the sales team by using verbal and non-verbal techniques
- To convey a customer-oriented approach and develop an expert image
- To direct the sales team’s attention to areas to focus on
The agenda is adapted to your needs. These are currently the most popular sales training courses:
- Setting and planning goals
- Elevator pitch, the punchy introduction
- Negotiation techniques using verbal and non-verbal communication tools
- Questioning techniques
- Consultative, expert approach in practice
- Types of clients
- Ethical persuasion and influencing techniques to exert influence
- Reasoning techniques
- Storytelling, story-selling – business storytelling
- Handling objection and closing techniques
Training duration: available in half-day or full-day versions.
Tailor-made trainings are also available, either for a corporate event or a development program with multiple training sessions, including mentoring. Training is available online and offline as well. Other sales trainings are also available, covering anything from assertiveness, stress management, mindfulness, motivation, feedback, sales leadership to train the trainer topics.
Complex non-verbal communication training
Our non-verbal communication training develops both vocal communication and body language to ensure that participants are able to convey their messages in a truly authentic and effective way. Here our focus is not on our words, but how we speak. From breathing and articulation to confident body language cues, we cover everything through exercises to help you learn how to deliver engaging business meetings.
- The participant gets to know their own voice and body language, along with their strengths and areas requiring improvement
- Gain the knowledge to make your voice and body language authentic and engaging
- Develop awareness of speaking techniques and body language
- Our non-verbal toolbox
- Breathing techniques – the support and foundation for a confident voice
- Vocalization and resonance enhancement – achieving a full, firm sound without getting a sore throat
- Articulation for clear speech
- Expressing through speech – emphasis, tempo, rhythm, pausing, volume
- First impressions and gaining trust through body language cues
- Body language for assertiveness – gestures, body language cues for confidence
- Creative speaking techniques and body language exercises that can be incorporated into everyday life
Training duration: available in half-day or full-day versions
Tailor-made trainings are also available, either for a corporate event or as a development program with multiple presentations, complemented by individual voice coaching and body language development sessions. Optional individual development sessions can be requested to identify individual strengths and areas requiring improvement, with advice tailored to expand the participants’ non-verbal toolbox. We also develop tailor-made exercises and perform non-verbal analyses of video recordings.
